Thank you for choosing Obsidian Insight

The information below highlights a few key aspects of working together and is meant to help you understand the structure of care. Please review the full Patient Agreement you received in Practice Better for complete details.

Patient Agreement

My Approach to Care

  • Physical therapy services are provided within my professional scope of practice. When medical evaluation or treatment is needed, patients may be referred to appropriate medical providers.

  • Your membership includes ongoing education, lifestyle guidance, and support.

  • I do not practice medicine or diagnose medical conditions

Insurance & Medicare

  • Your membership “Exam Services” are not covered by insurance.

  • These fees cannot be submitted to Medicare or insurance for reimbursement.

  • If medically necessary services are provided that qualify for insurance billing, those services may be addressed separately when appropriate.

Membership & Fees

  • Membership is paid directly by the patient

  • The first initial assessment fee is non-refundable and applied to membership

  • The agreement renews annually unless canceled within 30 days of notice

  • Membership fees are designed to qualify for eligibility to use HSA, FSA, HRA, or similar funds, or via employer funding, but this qualification is not assured or promised.

Integrative / Hormone / Functional Testing (If Applicable)

  • Your membership may involve education around integrative care.

  • Your licensed provider should manage any prescriptions.

  • There are risks and no guarantees of outcomes

Communication Agreement

  • We may use email, text, or electronic messaging

  • These platforms are not 100% secure

  • Do NOT use electronic communication for emergencies: CALL 911

Privacy Agreement

Membership

  • You are receiving my HIPAA Notice of Privacy Practices.

  • I protect your health information according to federal law.

How Membership Care Works

  • We start with a comprehensive evaluation

  • We create your personalized care plan

  • Your visit frequency is guided by your needs and goals

  • You receive ongoing support, adjustments, and access between visits

  • Your care evolves as your body and goals change

  • Your membership allows for care between visits, including reviewing labs, adjusting your plan, progressing exercises, and providing guidance to support your progress.

Phases of Care

  • Care is delivered based on your individual needs and may vary over time:

    • Active Phase: More frequent visits may be recommended to address specific concerns

    • Progression/Build Phase: Visits begin to space out as you improve

    • Maintenance Phase: Occasional visits with continued support between sessions

    This model allows for more support when you need it and less when you don’t, while maintaining continuity of care. Many patients benefit from more frequent visits early in care. This model allows that level of support without additional cost.

This is not a pay-per-visit model

  • Your membership provides ongoing access to care, guidance, and resources. Visit frequency is personalized based on your needs, not a fixed number of sessions.

  • Care is provided as clinically appropriate and based on ensuring all members receive high-quality access.

  • Non-refundable initial fee of $425 covers an initial assessment, routine diagnostic exam/communications, and is applied to membership fee

What Your Membership Supports

  • Ongoing clinical decision-making and care planning

  • Lab review, tracking, and interpretation

  • Adjustments to your program between visits

  • Direct communication and guidance

This allows care to happen between visits - not just during them

Billing

  • Your monthly membership fee remains the same regardless of how often you are seen in a given month, as it reflects ongoing access, care planning, and support, not individual visits.

  • Some months may involve more frequent visits during active phases of care, while others focus on progress, integration, and support between sessions.

  • Membership renews each month

  • Payment method kept on file

Cancellation

  • After that exam, either patient or practice may terminate the subscription with no further charge, or elect to continue with ongoing care that we know statistically results in a superior care experience.

Appointment Policy

  • Late cancellations or missed visits may result in $150.00 fee

This document is only a summary. Please review the full agreement before signing.